Effective immediately, and continuing until further notice, the City of Turlock has suspended the collection of fares on-board all Turlock Transit fixed route buses and provide free rides to all members of the public. This change allows passengers to board and exit through the middle door on larger buses, reducing the potential risk of transmission of COVID-19 between passengers and the bus driver.
Starting Monday, March 30, 2020, and continuing until further notice, Turlock Transit will expand its reservation-based Dial-a-Ride service to start two hours earlier each operating day (Monday-Saturday). This extension, offered exclusively for senior citizens (65+ years old), will allow them to schedule door-to-door trips between 7:00 a.m. and 9:00 a.m., as well as provide the opportunity to take advantage of “senior only” shopping hours for essential goods at local businesses.
In response to Governor Newsom’s executive order and significant ridership reductions in recent days, Turlock Transit will be reducing fixed route service starting Saturday, March 21, 2020 and continuing until further notice. The service reduction will include (1) reducing overall operating hours by running Monday-Saturday, 9:00 a.m. to 7:00 p.m.; and (2) reducing the frequency of service by 50% on all routes during those operating hours. Odd numbered routes (1,3, and 5) will operate on odd numbered runs, while even numbered routes (2, 4, and 6) will operate on even numbered runs. Complementary ADA paratransit (Dial-a-Ride) will still be available for next-day reservations during the newly revised operating hours.
This decision is intended to maintain access to this "essential service" as a "critical infrastructure sector" identified by Governor Newsom, while at the same time reducing service in recognition of decreased ridership and to minimize opportunities for community transmission of COVID-19 with transit drivers. The City will continue to work with public health officials and monitor developments related to COVID-19 and make additional adjustments if needed. Any new developments affecting Turlock Transit will be posted at turlocktransit.com as well as our social media pages. Thank you for your patience and understanding.
Effective Wednesday, March 18, 2020, most City facilities, including Turlock City Hall, will be closed to the public. These closures will remain in place through at least March 31, 2020. The City will evaluate the need to continue closures on a rolling 30-day basis. Updates and changes will be posted at City offices and buildings and on a new webpage dedicated solely to the COVID-19 response: http://www.turlock.ca.us/covid19.
There are no changes planned for Turlock Transit routes, schedules, or services.
The Roger K. Fall Transit Center lobby, restrooms, and ticket window will remain open to the public during normal business hours: Mon.-Fri. (7am-6pm) and Sat. (9am-6pm).
We recognize the key role public transit plays in providing many of our residents with access to essential goods (i.e. grocery store) and services (i.e. medical) during this difficult time. We have taken steps in recent weeks to increase proactive communication and education of the public, as well as increased cleaning and sanitizing efforts on buses and in the Transit Center. Commonly touched areas are being disinfected several times each day. We will continue to work closely with regional health and transportation officials and promptly implement any changes necessary to safeguard our employees, passengers, and members of the public. Thank you for your patience and understanding during this time.
To read the recent media advisory from the City of Turlock in its entirety, please keep reading.