On-Demand |
Service Hours |
Turlock Transit offers a same-day On-Demand transit service that is open to everyone. This is a curb-to-curb, shared ride, public transit service that includes all of the City of Turlock and the Community of Denair, including the Amtrak Station. Check our service hours and holidays for availability.
To use the On-Demand service, you must create an account through the Turlock Transit app or call (209) 668-5600. To schedule the trip over the phone, please call between the hours of 6:00 a.m. and 7:30 p.m., Monday through Friday, and between 9:00 a.m. and 5:30 p.m., on Saturday. If you use the Turlock Transit app, you can book trips at your convenience, 24 hours a day, 7 days a week, to be taken during regular service hours. Your trip can be scheduled for the same day or up to 14 days in advance. These trips are scheduled based on availability; therefore, the sooner you schedule the trip, the higher the likelihood that we will be able to provide the trip you want. If we do not have a bus available at the specified time you requested, we may offer alternative times for when a bus may be available. |
Monday-Friday (6:00 a.m. - 9:00 p.m.)
Saturday (9:00 a.m. - 7:00 p.m.) For trips to/from Denair: Monday-Friday (7:00 a.m. - 8:00 p.m.) Saturday (10:00 a.m. - 6:00 p.m.) Reservation HoursMonday-Friday (6:00 a.m. - 7:30 p.m.)
Saturday (9:00 a.m. - 5:30 p.m.) or Any time on the Turlock Transit app |
Tips for Using On-Demand Service
- To schedule an On-Demand trip, you must call (209) 668-5600 or use the Turlock Transit App.
- Phone reservations can be made by calling from 9:00 am to 7:30 pm, Monday through Friday, and 9:00 a.m. to 5:30 p.m. on Saturday, or anytime on the Turlock Transit App.
- All reservations are made based on availability at the time of booking.
- When you call, be prepared to provide the following information:
- name
- telephone number
- pick-up address
- destination address
- desired destination arrival time
- type of mobility aide, if any
- number of passengers traveling with you
- need a return trip, if applicable
- If you need to be somewhere by a certain time, book the trip as a "Drop-Off". the reservationist will give you a 30-minute scheduled appointment window for the bus to pick you up so that you arrive up to 30 minutes before, but not after your desired drop-off time.
- If you would like to be picked up no earlier than a certain time, book the trip as a "Pick-Up". The reservationist will give you a 30-minute scheduled appointment window for the bus to pick you up, up to 45 minutes after, but not before your desired pick-up time.
- Please be ready to be picked up at the beginning of your scheduled appointment window. Delays can affect other passenger's pick-up times. To be respectful of other passengers and to help keep buses on schedule, drivers can only wait for up to three minutes after they arrive for passengers to board the bus, unless the passenger has an ADA eligibility requirment that requires more time.
- Please wait at the entrance of your pick-up location and be visible to the driver in the bus. Our drivers are not allowed to enter a private residence, and they must keep their vehicle in sight at all times.
- For On-Demand trips, we have a three (3) shopping bag limit. Strollers must be folded, and carry-on items must be secured in your lap or under your seat so that the aisles are kept clear at all times.
- Turlock Transit reserves the right to refuse service to passengers who demonstrate unsafe or disruptive behavior. Violations of Turlock Transit rules may result in suspension and possible prosecution.
Fares: Regular
*Maximum of two children allowed per traveling adult.
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Service Area with Zones
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Exact change is no longer required as each bus is equipped with electronic fareboxes that can issue a Change Card for future use.
$5 and $10 Stored Value cards can be used on On-Demand if purchased in advance from the Roger K. Fall Transit Center, 1418 N. Golden State Blvd., Turlock, CA 95380.
$5 and $10 Stored Value cards can be used on On-Demand if purchased in advance from the Roger K. Fall Transit Center, 1418 N. Golden State Blvd., Turlock, CA 95380.
Holidays
There will be no service on the following holidays: New Year's Day, President's Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
There will be limited service (Saturday schedule) on the following holidays: Dr. Martin Luther King Jr. Day, Veteran's Day, the day after Thanksgiving, Christmas Eve, and New Year's Eve.
There will be no service on the following holidays: New Year's Day, President's Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
There will be limited service (Saturday schedule) on the following holidays: Dr. Martin Luther King Jr. Day, Veteran's Day, the day after Thanksgiving, Christmas Eve, and New Year's Eve.
Accessibility
All buses are wheelchair accessible, either through low-floor design with a ramp or through the use of a motorized mechanical lift. To board buses and be secured safely, wheelchairs must be in good working order. Our drivers are not allowed to push wheelchairs up or down inclines or over barriers outside the bus. We encourage wheelchair users to remain in their chairs and wear a lap belt during loading and unloading, as well as while riding on any Turlock Transit bus. Wheelchairs must be secured to the bus at all times.
All buses are wheelchair accessible, either through low-floor design with a ramp or through the use of a motorized mechanical lift. To board buses and be secured safely, wheelchairs must be in good working order. Our drivers are not allowed to push wheelchairs up or down inclines or over barriers outside the bus. We encourage wheelchair users to remain in their chairs and wear a lap belt during loading and unloading, as well as while riding on any Turlock Transit bus. Wheelchairs must be secured to the bus at all times.