ACCESSIBILITY
The City of Turlock is committed to providing transit services that are accessible to persons with disabilities in accordance with applicable provisions of the Americans with Disabilities Act (ADA) of 1990, Section 504 of the Rehabilitation Act of 1973, as amended, and the U.S. Department of Transportation’s implementing regulations at 49 CFR Parts 27, 37, 38, and 39. The Federal Transit Administration (FTA) has consolidated the requirements of these regulations into FTA Circular C 4710.1. For more information, please visit the City of Turlock's Accessibility webpage.
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ADA COORDINATOR
The ADA Coordinator for the City of Turlock and Turlock Transit is Interim Development Services Director/City Engineer Nathan Bray, P.E. If you have a question, would like to report an accessibility issue, or would like to file an ADA grievance you may do so by:
The ADA Coordinator for the City of Turlock and Turlock Transit is Interim Development Services Director/City Engineer Nathan Bray, P.E. If you have a question, would like to report an accessibility issue, or would like to file an ADA grievance you may do so by:
- email at nbray@turlock.ca.us
- fax at (209) 668-5563; or
- in-person or by mail at City of Turlock, Engineering Division, Attn: ADA Coordinator, 156 S. Broadway, Suite 150, Turlock, CA, 95380.
ADA SELF-EVALUATION
On November 14, 2017, the City adopted a revised ADA Self-Evaluation that describes the process by which the City’s programs, services, and activities were evaluated for accessibility compliance. This information will be evaluated periodically as improvements and enhancements
On November 14, 2017, the City adopted a revised ADA Self-Evaluation that describes the process by which the City’s programs, services, and activities were evaluated for accessibility compliance. This information will be evaluated periodically as improvements and enhancements
ADA GRIEVENCE PROCEDURES
This grievance procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA"), the Americans with Disabilities Amendments Act (ADAAA) and California State law. It may be used by anyone wishing to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs or benefits by the City of Turlock. The City’s Disability Discrimination Policy governs employment-related complaints of disability discrimination.
The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of the complainant and location, date and a description of the problem(s). The City’s Grievance Procedure form is available online at http://www.cityofturlock.org/ada or at Turlock City Hall, 156 S. Broadway, Ste. 150, Turlock, CA 95380. Alternative means of filing a complaint, such as personal interviews or a tape recording the complaint, are available to persons with disabilities upon request.
The complaint should be submitted by the grievant and/or his/her designee as soon as possible, but no later than 60 calendar days after the alleged violation to the ADA Coordinator using the contact information provided on this page. Within 15 calendar days after receipt of the complaint, the ADA Coordinator or his designee will schedule a meeting with the complainant to discuss the complaint and possible resolutions. After an investigation and review the ADA Coordinator will respond in writing, and where appropriate, in an alternative format accessible to the complainant. The response will explain the City’s position on the issue and offer options for substantive resolution of the complaint.
If the response by ADA Coordinator does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the City Manager. After receiving the appeal, the City Manager or his designee will review the appeal and the ADA Coordinator finding. Within a reasonable period, after a review, the City Manager or his designee will respond in writing, and where appropriate, in an alternative format that is accessible to the complainant, with a final resolution to the complaint. All written complaints received by the ADA Coordinator or his designee, appeals to the City Manager or his designee, and responses from these two offices will be retained by the City for at least three years.
In accordance with the requirements of Title II of the Americans with Disabilities Act (ADA) of 1990, the Americans with Disabilities Amendments Act of 2008, the Fair Employment & Housing Act (FEHA), California Government Code Section 11135 and other applicable codes, the City of Turlock does not discriminate against individuals on the basis of disability in its services, programs or activities.
This grievance procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA"), the Americans with Disabilities Amendments Act (ADAAA) and California State law. It may be used by anyone wishing to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs or benefits by the City of Turlock. The City’s Disability Discrimination Policy governs employment-related complaints of disability discrimination.
The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of the complainant and location, date and a description of the problem(s). The City’s Grievance Procedure form is available online at http://www.cityofturlock.org/ada or at Turlock City Hall, 156 S. Broadway, Ste. 150, Turlock, CA 95380. Alternative means of filing a complaint, such as personal interviews or a tape recording the complaint, are available to persons with disabilities upon request.
The complaint should be submitted by the grievant and/or his/her designee as soon as possible, but no later than 60 calendar days after the alleged violation to the ADA Coordinator using the contact information provided on this page. Within 15 calendar days after receipt of the complaint, the ADA Coordinator or his designee will schedule a meeting with the complainant to discuss the complaint and possible resolutions. After an investigation and review the ADA Coordinator will respond in writing, and where appropriate, in an alternative format accessible to the complainant. The response will explain the City’s position on the issue and offer options for substantive resolution of the complaint.
If the response by ADA Coordinator does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the City Manager. After receiving the appeal, the City Manager or his designee will review the appeal and the ADA Coordinator finding. Within a reasonable period, after a review, the City Manager or his designee will respond in writing, and where appropriate, in an alternative format that is accessible to the complainant, with a final resolution to the complaint. All written complaints received by the ADA Coordinator or his designee, appeals to the City Manager or his designee, and responses from these two offices will be retained by the City for at least three years.
In accordance with the requirements of Title II of the Americans with Disabilities Act (ADA) of 1990, the Americans with Disabilities Amendments Act of 2008, the Fair Employment & Housing Act (FEHA), California Government Code Section 11135 and other applicable codes, the City of Turlock does not discriminate against individuals on the basis of disability in its services, programs or activities.
ADA TRANSITION PLAN
On May 13, 2014, the City adopted a revised ADA Transition Plan and associated appendices related to survey results. This document describes the physical barriers with buildings, facilities, sidewalks, intersections, and other public rights-of-way. The document also provides a detailed description of each accessibility barrier, outlines the steps necessary for achieving compliance, establishes a priority and severity level for each barrier, as well as identifies the official responsible for implementing the plan. The City official responsible for implementation of the ADA Transition Plan, also known as the ADA Coordinator, is also responsible for reviewing official ADA grievances.
On May 13, 2014, the City adopted a revised ADA Transition Plan and associated appendices related to survey results. This document describes the physical barriers with buildings, facilities, sidewalks, intersections, and other public rights-of-way. The document also provides a detailed description of each accessibility barrier, outlines the steps necessary for achieving compliance, establishes a priority and severity level for each barrier, as well as identifies the official responsible for implementing the plan. The City official responsible for implementation of the ADA Transition Plan, also known as the ADA Coordinator, is also responsible for reviewing official ADA grievances.
REASONABLE ACCOMMODATIONS
Turlock Transit is committed to making reasonable modifications to its policies, practices and procedures to ensure that Turlock Transit services are accessible to everyone. You may make a request to the ADA Coordinator by phone, email, fax or mail.
Turlock Transit is committed to making reasonable modifications to its policies, practices and procedures to ensure that Turlock Transit services are accessible to everyone. You may make a request to the ADA Coordinator by phone, email, fax or mail.